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Wednesday june 22nd for 2:30-4
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26 people
- RAs
- pals
- they interact primarily with high school students, some faculty members
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first time in person since 2019
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communication 101
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start with active listening
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hotline skills thing (?)
- reflecting what somebody else said back to them
- validation
- open-ended questions
- how to ask a good open ended question
- “it sounds like you’re upset..”
- echoing people’s language that they identify their own problems with
- monster mash
- thinking about listening as a dance
- frame communication around listening rather than talking
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goal driven communication
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giving scenarios
- talk through what are things we might do
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theater training
- picking up on non verbal cues
- games
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confident communication
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scenarios to work through