• Wednesday june 22nd for 2:30-4

  • 26 people

    • RAs
    • pals
      • they interact primarily with high school students, some faculty members
  • first time in person since 2019

  • communication 101

  • start with active listening

  • hotline skills thing (?)

    • reflecting what somebody else said back to them
    • validation
    • open-ended questions
      • how to ask a good open ended question
    • “it sounds like you’re upset..”
    • echoing people’s language that they identify their own problems with
    • monster mash
    • thinking about listening as a dance
    • frame communication around listening rather than talking
  • goal driven communication

  • giving scenarios

    • talk through what are things we might do
  • theater training

    • picking up on non verbal cues
    • games
  • confident communication

  • scenarios to work through